Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Tranador Health website, including any content, functionality, and services offered on or through it (the “Site”). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

Contact:
Email: support@tranadorhealth.com
Phone: (253) 300-1141, (913) 354-4467, (888) 877-7022


1) Who We Are

Tranador Health (“Tranador Health,” “we,” “us,” or “our”) provides information about our services and may provide access to scheduling, forms, or other tools. The Site may reference or link to third-party platforms used to support operations.


2) Not Emergency Services / No Medical Advice

The Site is not for emergency use. If you are experiencing a medical emergency or are in immediate danger, call 911 (or your local emergency number) or go to the nearest emergency room.

Content on this Site is provided for general informational purposes only and is not medical advice, does not create a clinician-patient relationship, and should not be used as a substitute for professional diagnosis or treatment.


3) Eligibility

You must be at least 18 years old to use the Site, unless a parent/guardian is using the Site on behalf of a minor where permitted by law and applicable policies.


4) Acceptable Use

You agree not to use the Site in a way that:

  • Violates any law or regulation;
  • Infringes rights of others (privacy, IP, etc.);
  • Attempts to gain unauthorized access to systems or data;
  • Introduces malware, harmful code, or interferes with the Site’s operation;
  • Submits false information, impersonates another person, or misrepresents identity.

We may suspend or block access if we believe your use creates risk, violates these Terms, or harms others.


5) Appointments, Forms, and Communications

If the Site allows you to request appointments, submit forms, or contact us, you agree to provide accurate and current information. Submission of a request does not guarantee availability or acceptance.

Electronic communication (email, SMS, portal messages) may have privacy risks. You agree that we may contact you using the information you provide, consistent with our Privacy Policy.

SMS Communications: By opting into SMS from a web form or other medium, you agree to receive SMS messages from Tranador Health for customer care and service-related communications (such as appointment/scheduling updates, account notifications, and support follow-ups). We do not send promotional or marketing text messages. Message frequency varies; you may receive up to 10 messages per month. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out.
Privacy Policy: https://tranadorhealth.com/privacy-policy-2/
SMS Terms: https://tranadorhealth.com/sms-terms-conditions/


6) Intellectual Property

The Site and its contents (text, graphics, logos, design, images, and software) are owned by or licensed to Tranador Health and are protected by intellectual property laws. You may view, download, and print portions for personal, non-commercial use only. You may not copy, distribute, modify, or create derivative works without written permission.


7) Third-Party Links and Services

The Site may contain links to third-party websites or tools. We do not control and are not responsible for third-party content, policies, or practices. Use of third-party services is at your own risk and subject to their terms and privacy policies.


8) Disclaimers

We provide the Site on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the Site will be uninterrupted, secure, error-free, or free of harmful components.


9) Limitation of Liability

To the fullest extent permitted by law, Tranador Health and its affiliates, owners, employees, contractors, and agents will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of (or inability to use) the Site, even if advised of the possibility.

If liability cannot be excluded, it will be limited to the greatest extent permitted by law.


10) Indemnification

You agree to defend, indemnify, and hold harmless Tranador Health and its affiliates, owners, employees, contractors, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or misuse of the Site.


11) Changes to the Site and Terms

We may change the Site or these Terms at any time. Updates will be reflected by the “Last Updated” date. Continued use of the Site after changes means you accept the updated Terms.


12) Governing Law

These Terms are governed by the laws applicable where Tranador Health operates, without regard to conflict of law principles. You agree that claims related to these Terms will be resolved in a court of competent jurisdiction unless otherwise required by law.


13) Contact Us

Questions about these Terms? Contact us:
Email: support@tranadorhealth.com
Phone: (253) 300-1141, (913) 354-4467, (888) 877-7022