SMS Terms & Conditions

Last Updated: March 4, 2026

These SMS Terms & Conditions (“SMS Terms”) describe how Tranador Health (“Tranador Health,” “we,” “us,” or “our”) sends text messages (SMS/MMS) to individuals who opt in.

1) SMS Program Description

If you opt in, you may receive SMS messages from Tranador Health related to customer care and service communications, such as:

  • Appointment or scheduling-related updates
  • Account or service notifications
  • Customer support and follow-up messages
  • Operational updates related to your request or engagement with Tranador Health

We do not send promotional or marketing text messages.

2) Message Frequency

Message frequency varies based on your interaction with Tranador Health.
For planning purposes, you may receive up to 600 messages per month (approximately 20 messages per day) during higher-volume periods.

3) Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

4) How to Opt In

You can opt in to receive SMS messages by:

  • Checking an SMS consent box on our website forms (where available), or
  • Providing explicit consent through another approved method offered by Tranador Health

5) How to Opt Out

You can opt out at any time by replying STOP to any message.
After you opt out, you may receive one final confirmation message.

6) Help / Support

For help, reply HELP to any message or contact us at:
Email: support@tranadorhealth.com
Phone: (253) 300-1141, (913) 354-4467, (888) 877-7022

7) Privacy

Your privacy matters. Please review our Privacy Policy:
https://tranadorhealth.com/privacy-policy-2/

Mobile opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

8) Carriers / Availability

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier’s network availability.

9) Changes to These SMS Terms

We may update these SMS Terms from time to time. Updates will be reflected by the “Last Updated” date above.