Last Updated: March 2, 2026
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Tranador Health Contact (Privacy):
Email: support@tranadorhealth.com
Phone: (253) 300-1141, (913) 354-4467, (888) 877-7022
1) Our Duties
Tranador Health is required by law to:
- Maintain the privacy and security of your protected health information (“PHI”);
- Provide you with this Notice of our legal duties and privacy practices regarding PHI;
- Follow the terms of this Notice currently in effect; and
- Notify you following a breach of unsecured PHI, as required by law.
PHI is information that can identify you and relates to your health condition, health care, or payment for health care.
2) How We May Use and Disclose Your PHI (Without Your Written Authorization)
A) Treatment
We may use and share your PHI to provide, coordinate, or manage your care, including sharing information with other health care providers involved in your treatment (for example, referrals, consultations, or coordinating services).
B) Payment
We may use and share your PHI to bill and collect payment for services, including verifying coverage, obtaining authorizations, processing claims, and collections activity as permitted by law.
C) Health Care Operations
We may use and share your PHI for operations necessary to run our practice, such as quality assessment, training, licensing, accreditation, audits, and business planning.
D) Appointment Reminders and Service-Related Communications
We may contact you to remind you about appointments or to provide information about services you receive or may receive.
E) As Required by Law
We may disclose PHI when required by federal, state, or local law.
F) Public Health and Safety
We may disclose PHI for public health activities (e.g., reporting as required), or to prevent or lessen a serious and imminent threat to health or safety, consistent with applicable law.
G) Abuse, Neglect, Domestic Violence
We may disclose PHI to appropriate authorities if we reasonably believe you may be a victim of abuse, neglect, or domestic violence, as required or permitted by law.
H) Health Oversight Activities
We may disclose PHI to oversight agencies for activities authorized by law, such as audits, investigations, inspections, and licensure actions.
I) Legal Proceedings / Law Enforcement
We may disclose PHI in response to a court order, subpoena, discovery request, or other lawful process, consistent with applicable legal requirements. We may disclose PHI to law enforcement as permitted by law.
J) Coroners, Medical Examiners, Funeral Directors
We may disclose PHI as permitted by law for these functions.
K) Business Associates (Vendors)
We may share PHI with trusted service providers (“Business Associates”) who help us operate (for example, technology platforms, billing support, secure communications, analytics strictly for operations, etc.). Business Associates are required to protect PHI and use it only as permitted by law and their agreement with us.
3) Uses and Disclosures That Typically Require Your Written Authorization
Unless otherwise permitted by law, we will generally obtain your written authorization before using or disclosing PHI for:
- Marketing purposes (beyond basic practice communications);
- Sale of PHI; and
- Most uses/disclosures of psychotherapy notes (if applicable), except as permitted by law.
You may revoke an authorization at any time in writing, except to the extent we have already relied on it.
4) Your Rights Regarding Your PHI
A) Right to Inspect and Get a Copy
You may request to view or obtain a copy of your PHI. We may charge a reasonable, cost-based fee as permitted by law.
B) Right to Request an Amendment
You may request that we correct or amend your PHI if you believe it is incorrect or incomplete. We may deny your request in certain circumstances, but we will provide a written explanation.
C) Right to an Accounting of Disclosures
You may request a list of certain disclosures of your PHI made by us (as required by HIPAA), excluding disclosures for treatment, payment, and operations and other exclusions allowed by law.
D) Right to Request Restrictions
You may request restrictions on how we use or disclose your PHI for treatment, payment, or operations. We are not required to agree to all requested restrictions. If we agree, we will comply unless needed for emergency treatment or as required by law.
E) Right to Request Confidential Communications
You may request that we contact you in a specific way (e.g., only by email, only at a certain phone number, or at a different address). We will accommodate reasonable requests.
F) Right to Get This Notice
You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.
G) Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with us and/or with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights. You will not be retaliated against for filing a complaint.
To file a complaint with us, contact:
Email: support@tranadorhealth.com
Phone: (253) 300-1141, (913) 354-4467, (888) 877-7022
5) Special Protections / Additional Limits
Some types of information may have additional protections under federal or state law (for example, certain mental health records, substance use disorder treatment records, HIV status, and minors’ records). When stricter laws apply, we follow those laws.
6) Changes to This Notice
We may change this Notice, and the changes will apply to PHI we maintain. The updated Notice will be available on our website and upon request. The “Last Updated” date at the top indicates the effective date.
7) Questions
If you have questions about this Notice, contact us:
Email: support@tranadorhealth.com
Phone: (253) 300-1141, (913) 354-4467, (888) 877-7022